Frequently asked questions

Add products to your cart and check out with cash on delivery — you pay when the order arrives. You can also order via WhatsApp (+961 3 393 002) or visit us in Tripoli.

Yes — we deliver across all of Lebanon. Delivery fees depend on your region and are shown at checkout before you place the order.

You inspect the sealed box with the delivery person before paying. If something is wrong, refuse the delivery and pay nothing. After we receive your order, we call to confirm availability and delivery time.

Prices for some laptops change with the market, so we confirm the day’s best price when you ask. Tap the WhatsApp button on the product and we reply quickly with a firm quote.

Everything we sell is 100% genuine. Laptops, desktops, monitors and printers carry a 1-year warranty against manufacturing defects unless stated otherwise; accessories carry 3 months. See our Warranty Policy for details.

Yes — within 3 days if it’s unused and sealed with all accessories, and immediately if it arrives defective (DOA). See our Returns & Exchange policy.

Use the Track Order page with your order number (e.g. SO-0012) and the phone number you ordered with.

We monitor prices across Lebanese stores every day, and products carrying our “Best price in Lebanon” badge are verified cheaper than every other store we track. If you find a better documented price, message us — we’ll do our best.

Yes — three ways: the AI advisor chat, the “Will it work for me?” check on every product page, or the Setup Builder that assembles a full setup for your budget. And WhatsApp is always open.